Community Transit
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- (425) 353-RIDE (7433)
- (800) 562-1375
- TDD (425) 778-2188
- riders at commtrans dot org
- Online Contact Form
- Mailing Address
- 7100 Hardeson Road
- Everett, WA 98203
Transit Technology
Community Transit is developing a transit technology program that will use the most advanced technology available to keep buses on schedule and provide real-time information to passengers. The program will:
- track each bus’s location with GPS
- provide passengers with an estimated time of arrival at any given stop
- automatically count passengers
- automatically announce stops
- utilize computer-aided dispatch
- give coach operators more communication sophisiticated tools on the road
- provide traffic signal priority for buses behind schedule
Real-time bus information is the most visible customer service improvement. The program will make this information available on the Internet, via phone or on handheld data devices. Real-time bus information also will be displayed at Swift stations and major transit facilities.
Most of these technology tools are being developed through a contract with INIT, an international company that has developed similar systems for transit agencies throughout the world.
Over the next two years, system design, testing and installation will occur on our buses and at our facilities. Community Transit plans to activate this system in 2009.