Getting You There Safely - COVID-19 Health & Safety | Community Transit
Masks Mandatory on all bus service
Community Transit requires customers to wear masks on buses. Free masks are available on all buses. Read the full update.

Getting You There Safely

Partnering with you for a safe & healthy ride

Community Transit provides an essential service, helping people get from where they are to where they want to be throughout Snohomish County and beyond. We work hard every day to make sure your ride is a safe and healthy one. But we need your help too.

Community Transit COVID-19 Safety Measures

What we are doing to help protect our riders

We’ve always been committed to making your ride with us a safe one, and that’s true now more than ever. You’ll see our commitment to safety throughout your journey with us. 

Disinfecting Daily

Disinfecting daily

We disinfect every bus, every day with an emphasis on surfaces that are touched more frequently, like handrails and poles. We’ve also increased cleaning schedules in our employee and public spaces.

Requiring masks & providing them

Requiring masks & providing them

We require a mask when riding and at all transit facilities. We provide masks on board all of our buses for those who need one. Masks are also provided to all employees and are mandatory in all shared spaces. In addition, drivers are provided with a face shield option and gloves for added protection.

Encouraging safe distancing

Encouraging safe distancing

We’ve created an environment on our buses that promotes safe distancing, including closing off seats to provide separation and guiding customer flow through the bus to minimize passing close by others. We also deploy extra buses to help increase social distancing on routes that have more riders.

Upgraded air filtering and circulation

Upgraded air filtering and circulation

We've upgraded to the highest-rated air filters for our buses and buildings. Even with the windows closed, the air inside of our buses is exchanged with fresh air about every five minutes. As weather allows, drivers and riders may also open windows for additional air circulation.

Following public health guidelines

Following public health guidelines

We’re working closely with local public health authorities to follow the latest guidance for safety measures. We have dedicated a team to regularly create and evaluate our policies, procedures, and practices.

Contact-free payment

Contact-free payment

We encourage use of an ORCA card for fast, contact-free fare payment. Just tap your ORCA card on the reader at the front of the bus, or at the Swift station, and you are ready to go.

Taking care of our employees

Taking care of our employees

From health screenings and temperature checks to sanitizer and protective gear, we provide our employees with the tools and resources they need to stay safe and protect others. We also provide generous time-off options for employees and families impacted by COVID-19.

Keeping you informed

Keeping you informed

Throughout your journey with us, you’ll notice posted signs and audio announcements guiding and reminding you on how to ride safely. We consistently use social media, rider alerts and other communication channels to keep customers informed of the latest safety information.

 

Community Transit Safe Riding Recommendations

What we ask riders to do to help protect themselves and others

We are proud to provide an essential service to riders who need it each and every day. We ask that you help by using our services responsibly and making safe choices before, during and after your ride.

Wear a mask

Wear a mask

Help protect yourself and others by wearing a mask while waiting for the bus and throughout your ride.

Stay home when sick

Stay home when sick

Avoid riding if you are sick or think you may have been exposed to COVID-19.

Keep a safe distance

Keep a safe distance

Maintain a 6-foot distance from others whenever possible. Enter the bus at the front door (middle door for Swift) and exit through the back door to help minimize passing close by others.

Wash your hands frequently

Wash your hands frequently

Wash your hands often, or use hand sanitizer when not near a sink, and avoid contact with common, high-touch areas.

Contact-free payment

Pay contact-free

Using an ORCA card is the fastest way to pay and no need to handle cash or change. Just tap your card on the reader at the front of the bus, or at the Swift station, and you are ready to go.

Stay informed

Stay informed

Follow us on social media for the latest safety updates. Subscribe to our Rider Alerts and use BusFinder for up-to-the minute service updates.

 

Learn more about COVID-19 health and safety for Vanpool