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Here's what we're doing to help keep our customers and employees healthy and safe. We are operating reduced service.

Temporary Service Reductions to Begin Monday, March 30

Mar 26, 2020

Overall service to be reduced by an average of 25%


Snohomish County, Wash. – Today Community Transit released details of its recently announced plan to reduce most bus services by approximately 25%. This COVID-19 related reduction in service will go into effect Monday, March 30, and continue until further notice.

A route-by-route breakdown of the plan is available at www.communitytransit.org/reducedservice.
UW-BothellBus

Schedules will be updated and available for riders in the online Trip Planner tool by March 27. Other tools, such as BusFinder and directions via Google Maps, will be updated soon after March 30. Until those updates are complete, BusFinder may be inaccurate. We will inform riders when those updates have been completed.


“Through this plan we are ensuring that we continue to meet the essential transportation needs of our community,” Community Transit CEO Emmett Heath said. “Our ridership has decreased significantly, but we still have many people including first responders, medical staff and frontline community workers who rely on transit as a critical service.”


In addition to all Community Transit service, Sound Transit is also planning service reduction to Sound Transit Express Routes 510, 511, 512, 513, 532 and 535, which are operated by Community Transit.


Service Reductions

Key details of the service reduction plan include:

  • All routes will be served by at least one trip in each direction to ensure service is available for all of our communities; no routes have been eliminated.
  • Local routes within Snohomish County will be reduced less than others.
  • Commuter routes, including routes to Seattle, University of Washington, Bellevue and Boeing will see greater service reductions to more closely match current ridership.
  • Routes that have a change in either their first or last trip include Routes 105, 106, 107, 196, 202, 247, 280, 412, 416, 424, 435, 821, and 871.
  • Weekday bus frequency for Swift Blue line will change from approximately 10 minutes to every 12 minutes, and will change to every 15 minutes for Swift Green line. Evening and weekend service on both Swift routes will be every 20 minutes.
  • DART paratransit service is not impacted by these changes.

As recently announced, in order to ensure proper social distancing for our drivers, Community Transit has suspended the collection of fares until further notice. Additionally, all Community Transit buses will continue to board and exit through the middle and rear doors only. The front door will remain accessible for ADA customers. The front 10 feet of all buses will be available for bus drivers and ADA customers only. We ask that riders continue to practice good hygiene and appropriate social distancing to protect other customers as well as our drivers.


“We continue to refine our response to this crisis and appreciate the understanding of our riders as we make these changes,” Heath said.