Employee Transportation Coordinator Resources
For more than twenty years, Community Transit has worked with local businesses to develop and implement successful transportation programs in conjunction with Washington State's Commute Trip Reduction Law. Community Transit provides Employee Transportation Coordinators (ETCs) with the products, services and support needed to implement a robust transportation program at their worksite.
This page has been created to provide ETCs with resources and information to be successful as an ETC. If you have any questions or need additional assistance please contact us.
CTR Worksite Program Materials
The following is the current Employee Transportation Coordinator Program Guide you receive at Basic Training, broken out by chapter and in digital PDF format:
Employee Transportation Coordinator Program Guide
Chapter 1: Get to Know Commute Trip Reduction
Chapter 2: Explore Commute Options
Chapter 3: Craft a Successful CTR Program
Chapter 4: You're Not in This Alone
In May, more than 30 ETCs joined online to celebrate the 2019 Commute Options Awards winners, as well as take valuable knowledge from Thomas Cerny’s presentation “The Science of Persuasion Applied to TDM.” Thom is a vice president with AECOM. Below are materials from the awards event.
There isn’t a lack of Bike Month activities spanning May through September. The Bike Month 2020 Guide offers ideas and resources from trusted resources on how to inspire your employees to embrace the power of the pedal not just for commuting, but also for staying healthy and safe in the new normal.
The Bike to Work Guide 2020
Guaranteed Ride Home Voucher
If you need to order materials related to your CTR program, please use this order form. If you need something not included in the list of items, please contact our team directly at ctr@communitytransit.org.
Transportation Materials & Display Order Form
- Transportation Events Best Practices
- Transportation Fair Checklist
- Poster Template
- Digital Display Template
- Commute Options and Benefits Brochure Template
Let us know you are planning an event and we will follow up with some guiding questions and get your event logged into our tracking tool.
This brochure is recommended for new hires during onboarding, at transportation fairs/tabling events, and to have in your transportation board displays.
The brochure has yellow highlights where you fill in your site specific information including company and ETC name and contact info. Under the “Commute Options” and “Commute Benefits” headings you can remove and add options and information that applies to your location and company.
Download the brochure and customize for your worksite:Commute Options and Benefits Brochure Template (Word)
Note: Print landscape 2-sided short edge binding
ETC Poster Template
Riders Wanted Template
If interested, email CTR@commtrans.org. We will work with you to create your own zip code map.
Zip Code Map
CTR News
Topics this in this month’s newsletter include:
- Regional Transit Service Changes
- ETC Spotlight: Sonya Pinkney
- Online Training Opportunities
Topics this in this month’s newsletter include:
- Commute Options Awards Announced
- Service Change Updates
- Getting Creative with Vanpool
- Upcoming Training and ETC Networking
- Reimagining Bike Month 2020
- Survey Reminder
- Smart Commuter Rewards
- Available Trainings
CTR Upcoming Trainings and Events
Check out our CTR Recorded Trainings below to earn credit toward your training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed a webinar.
The following links are excellent resources for additional recorded transportation webinar content. If you find a webinar in one of the links below that looks interesting to you and would support your program, send us an email and we'll review for content and time to ensure we give you proper credit for your training hours.
Association for Commuter Transportation
Center for Urban Transportation Research
Transportation Research and Education Center
Bikes Make Life Better
Luum
(1 hour Advanced Training Credit)
COVID-19 has fundamentally changed many aspects of modern life, not the least of which is transportation and commuting. Learn how the direct and indirect effects of the pandemic have shifted behavior trends, how human psychology plays a role, and ways you can take advantage of shifting demand to meet your own worksite goals. This webinar will be presented by Alex Mehn with Community Transit’s Community Programs team. RSVP to CTR@commtrans.org.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit, please complete the Advanced Training Hours Survey once you have attended the program.
CTR Recorded Trainings
CommuteCon Recap
Ross and Sherry recap CommuteCon, an annual TDM convention that was held online in April. They highlight relevant sessions from thought leaders discussing behavior change, data, transportation innovations, telework and more, and provide links to the associated videos. This was originally recorded May 29, 2020.
TDM Forum Recap
Ross shares some relevant highlights from the Association for Commuter Transportation TDM Forum he attended in November 2019. Be inspired by some of the leading programs in the country and learn from the challenges they face. Ross provides key takeaways from relevant sessions. This was original recorded January 10, 2020.
Watch the Recording
View the Presentation Slides
Each presentation counts as 1 hour toward your 6 required annual training hours. To get advanced training credit please complete the Advanced Training Hours Survey once you have watched a presentation.
Five Ways to Fight the SOV-Backslide
How can organizations fight the SOV backslide when employees start coming back to the office during a pandemic. This was recorded June 30, 2020.Strategies for Making Every Day Bike to Work Day
Heidi Speight from Tableau shares her team’s efforts to encourage cycling as a commute option and to build a vibrant internal bicycling community. This was recorded February 27, 2020.
Rain or Shine: How Facebook Seattle Empowers Employees to Ride
Discover how Facebook was able to get employees out of their cars and on their bikes. This was recorded September 27, 2019.
Each presentation counts as 1 hour toward your 6 required annual training hours. To get advanced training credit please complete the Advanced Training Hours Survey once you have watched a presentation.
Rideshare Online Basic Training
This training covers all aspects of Rideshare Online and was first recorded in August 2018. *Please note the Guaranteed Ride Home (GRH) section is no longer relevant as we do not use RideshareOnline.com to administer GRH. See Guaranteed Ride Home Voucher under CTR Worksite Program Materials section above for updated GRH process. This training is worth 2 hours toward your annual Advanced Training Hours.RideshareOnline.com Updates
What's changed and what’s the same? Here are some back-end administrative tricks to solve some of the calendar and ride-matching problems we've been hearing from worksites. This was recorded in July 2019.Rideshare Online Network and Reporting
We’ve covered RSO administration functions including populating your network, cleaning up your network, communicating with employees and using rewards and incentives. You’ll find information about quarterly reporting, end-user functions and ETC resources. This training was recorded in January 2018.
Watch the Recording
View Presentation Slides
Creating Challenges in Rideshare Online
This training covers how to set up a challenge in your worksite network. This was recorded in June 2018.Watch the Recording
Creating Challenges in RSO Manual
How to Join a Challenge (For Your Employees)
To get advanced training credit, please complete the Advanced Training Hours Survey once you have watched one of the above presentations.
This webinar covers tips for new hires and influencing behavior change. When habits change as they have over the past several months, now is a good time to reconsider all employees as new employees in terms of transportation options. As we head back to our offices, we can create new approaches to presenting transportation information.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit, please complete the Advanced Training Hours Survey once you have watched the program.
Behavioral scientists have been studying how people make transportation decisions and how we can get them to make choices that are better for health, the environment, and traffic safety. But how does that change during a pandemic? Dr. Ashley Whillans of Harvard Business School shares insights about behavioral principles and how they can help us prevent a massive shift to drive-alone trips, while enhancing the safe use of transit and bicycling. She’ll also share insights about how behavioral science can help people thrive while working from home and improve compliance with public health recommendations for transit users.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit, please complete the Advanced Training Hours Survey once you have watched the program.In May, more than 30 ETCs joined online to celebrate the 2019 Commute Options Awards winners, as well as take valuable knowledge from Thomas Cerny’s presentation “The Science of Persuasion Applied to TDM.” Thom is a vice president with AECOM. Below are materials from the May 20 awards event.
This presentation counts as 1 hour toward your 6 required annual training hours. To get advanced training credit, please complete the Advanced Training Hours Survey once you have watched the presentation.
Watch Recording
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit, please complete the Advanced Training Hours Survey once you have watched the program.
Ross and Sherry recap CommuteCon, an annual TDM convention that was held online in April. They highlight relevant sessions from thought leaders discussing behavior change, data, transportation innovations, telework and more, and provide links to the associated videos.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit, please complete the ETC Webinar Survey once you have watched the webinar.
We cover the all-important question of how to get management to support your CTR Program. Why is it important? What are some tips and tricks? The discussion at the end includes a short brainstorm with ETCs going over their scenarios, challenges and successes.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Community Transit’s Alex Mehn walks step-by-step through the newly-released comprehensive ETC Program Guide. The guide is complete with program requirements and planning worksheets, as well as tips from successful CTR efforts in our Community Transit CTR program. A digital copy of the ETC Guide is available under CTR Worksite Program Materials.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Watch the Recording
View the Presentation Slides
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Original training held on July 16, 2019.
Watch the Recording (skip to 13:01 minutes for the beginning)
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Original training held on July 9, 2019.
Watch the Recording
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Original training held on July 2, 2019.
Watch the Recording
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
We’ve heard you loud and clear- you want a training on the various apps and web-based tools that help with transportation planning, trip tracking, and ride matching in the Puget Sound. This brand new presentation will be touching on many of them, and the benefits/challenges of use. I’ve tried to highlight every major travel mode with at least one tool that makes it a bit easier. New and veteran ETCs alike will see something new!
Watch the recorded training here.
Original training held on Friday, March 9, 2018.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Learn how to run a trip plan for a transit or bike trip for yourself and your employees, and tips on going beyond the systems. We’ll primarily be using the regional TripPlanner system, but we’ll also jump over to Google Maps, some third party apps and tools, and even a PDF of a paper map and schedule book.
Training was originally held on January 24 at 11:00 a.m. Online Only. This training will count as 1 hour toward your required 6 annual training hours.Watch the Recording
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
This training explores the options available for covering the first or last mile of a commute. The training was recorded on September 20, 2019.
Watch the recorded training here.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.