Program Recorded: September 2020
Safe and Healthy Tips for Riding Transit
Here's what we're doing to help keep our customers and employees healthy and safe.
Employee Transportation Coordinator Resources
For more than 20 years, Community Transit has worked with our region's large employers to develop and implement successful transportation programs in conjunction with Washington State's Commute Trip Reduction Law. Community Transit provides Employee Transportation Coordinators (ETCs) with the products, services and support needed to implement robust transportation programs at their worksites.
This page has been created to provide ETCs with resources and information to be successful as an ETC. If you have any questions or need additional assistance please contact us.
CTR Worksite Program Materials
Employee Transportation Coordinator Program Guide
The following is the current Employee Transportation Coordinator Program Guide you receive at Basic Training, broken out by chapter and in digital PDF format:
Employee Transportation Coordinator Program Guide
Chapter 1: Get to Know Commute Trip Reduction
Chapter 2: Explore Commute Options
Chapter 3: Craft a Successful CTR Program
Chapter 4: You're Not in This Alone
The ETC Program Guide accompanies our ETC Basic Training videos found under CTR Recorded Trainings.
Transportation Fairs
To meet your transportation fair requirement, here are resources including:
Virtual Transportation Events & Employee Communications
On-site Transportation Events
Transportation Event Templates
- PowerPoint Presentation Template
- Digital Display Slide Templates
- Transportation Fair Poster Template
- Commute Options and Benefits Brochure Template
You can view a recorded training on Hosting a Successful On-Site Event or Fair in the CTR Recorded Trainings below.
Let us know you are planning an event so we can help you prepare and log your event.
Regional Incentive Rountable
The Regional Incentive Roundtable includes incentive programs and targeted rewards for your employees who explore their commute options.
Carpooling Basics
If you, or one of your employees is exploring Carpooling as their commute option, this guide will help any potential carpooler navigate the process.
- How to find others who want to Carpool
- Carpool Safety
- Sharing Expenses
- Carpool Etiquette
Guaranteed Ride Home Voucher
Use this voucher for all Guaranteed Ride Home requests. For instructions on how to use the Guaranteed Ride Home program, please see the Guaranteed Ride Home Refresher training under CTR Recorded Trainings below.
Guaranteed Ride Home Voucher
Guaranteed Ride Home Voucher
Transportation Materials & Display Order Form
If you need to order materials related to your CTR program, please use this order form. If you need something not included in the list of items, please contact our team directly at ctr@communitytransit.org.
Transportation Materials & Display Order Form
Commute Options and Benefits Brochure Template
Commute Options and Benefits Brochure Template (Word)
Note: Print landscape 2-sided short edge binding
This brochure is recommended for new hires during onboarding, at transportation fairs/tabling events, and to have in your transportation board displays.
The brochure has yellow highlights where you fill in your site specific information including company and ETC name and contact info. Under the “Commute Options” and “Commute Benefits” headings you can remove and add options and information that applies to your location and company.
Download the brochure and customize for your worksite:Commute Options and Benefits Brochure Template (Word)
Note: Print landscape 2-sided short edge binding
ETC Poster Template
This poster is a great way to post your contact info at your worksite so employees know who to contact for transportation information.
ETC Poster Template
ETC Poster Template
Riders Wanted Template
Fill out this template with your potential carpool/vanpool information and post around your worksite. Let us know if you would also like us to share with nearby worksites.
Riders Wanted Template
Riders Wanted Template
Zip Code Map
This zip code map is an example of an employee original map using zip codes that we can help you create to promote carpool and vanpool options by showing employees that they live close to other employees.
If interested, email CTR@commtrans.org. We will work with you to create your own zip code map.
Zip Code Map
If interested, email CTR@commtrans.org. We will work with you to create your own zip code map.
Zip Code Map
CTR News
October 2020 Commute Trip Reduction Newsletter
Topics in this month’s newsletter include:
- Transportation Fairs in 2020
- Q3 Quarterly Reports are Due
- Emmett Heath inducted into TCC Hall of Fame
- Training Opportunities
September 2020 Commute Trip Reduction Newsletter
Topics in this month's newsletter include:
- CTR Survey Launch Reminder
- Bike Everywhere Week
- Community Transit's Safety Commitment
- ETC Spotlight: Caleb Johnson
- Training & Events
August 2020 Commute Trip Reduction Newsletter
Topics in this month's newsletter include:
- Smart Commuter of the Second Quarter
- Bike to Work Day Reference Materials
- ETC Spotlight: Lacey Handel
Click here to read August's CTR News.
CTR Upcoming Training and Events
Oct. 27: No Budget? No Problem! 10:30 a.m.
The Community Transit CTR Team presents opportunities to maximize your program even if you have no budget for Commute Trip Reduction. The program is scheduled for 10:30-11:30 a.m. It is worth 1 hour of Advanced Training Hour Credits.
To register, email CTR@commtrans.org.
Online Programs Presented by our Partners
The following links are excellent resources for additional transportation information. If you find a program that looks interesting and would support your program in one of the links below, send us an email and we'll review for content and time to ensure we give you proper credit for your training hours.
Please complete the Advanced Training Hours Survey once you have participated in or viewed the program.
Association for Commuter Transportation
Center for Urban Transportation Research
Transportation Research and Education Center
Bikes Make Life Better
Luum
CTR Recorded Trainings
ETC Basic Training
The Employee Transportation Coordinator Training videos are the foundational training for all new ETCs joining Community Transit's CTR program.
In addition, any ETC within the Community Transit CTR Program can watch the videos to get an hour of Advanced Training Credit.
Watching all four videos which total one hour, counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Pandemic Behavior — How it affects Transportation Options
COVID-19 has fundamentally changed many aspects of modern life, not the least of which is transportation and commuting. Learn how the direct and indirect effects of the pandemic have shifted behavior trends, how human psychology plays a role, and ways you can take advantage of shifting demand to meet your own worksite goals. This webinar was presented by Alex Mehn with Community Transit’s Community Programs team.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit, please complete the Advanced Training Hours Survey once you have attended the program.
Program Recorded: August 2020
Marketing and Starting a Vanpool
Sonja from our vanpool staff discusses the sometimes complicated, but always rewarding, methods for kicking off or expanding vanpooling at your worksite. This 2019 recording is still relevant if your site is interested in starting vanpools. Please review the Addendum that provides program updates since the webinar's original recording.
Watch the Recording
September 2020 Addendum
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Program Recorded: July 2019
New Employees — Onboarding Best Practices and Info Share
This webinar covers tips for new hires and influencing behavior change. When habits change as they have over the past several months, now is a good time to reconsider all employees as new employees in terms of transportation options. As we head back to our offices, we can create new approaches to presenting transportation information.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit, please complete the Advanced Training Hours Survey once you have watched the program.
Program Recorded: June 2020
Eno Center: How Human Decision-Making will affect the Post-COVID World
Behavioral scientists have been studying how people make transportation decisions and how we can get them to make choices that are better for health, the environment, and traffic safety. But how does that change during a pandemic? Dr. Ashley Whillans of Harvard Business School shares insights about behavioral principles and how they can help us prevent a massive shift to drive-alone trips, while enhancing the safe use of transit and bicycling. She’ll also share insights about how behavioral science can help people thrive while working from home and improve compliance with public health recommendations for transit users.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit, please complete the Advanced Training Hours Survey once you have watched the program.
Program Recorded: June 2020
Commute Options Awards Online Presentation
In May, more than 30 ETCs joined online to celebrate the 2019 Commute Options Awards winners, as well as take valuable knowledge from Thomas Cerny’s presentation “The Science of Persuasion Applied to TDM.” Thom is a vice president with AECOM. Below are materials from the 2020 event held in May.
This presentation counts as 1 hour toward your 6 required annual training hours. To get advanced training credit, please complete the Advanced Training Hours Survey once you have watched the presentation.
Program Recorded: May 2020
Active Transportation Tips and Tech
What is active transportation? Learn the tips for incorporating walking and biking into your daily commute.
Watch Recording
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit, please complete the Advanced Training Hours Survey once you have watched the program.
Program Recorded: May 2018
Garnering Management Support
We cover the all-important question of how to get management to support your CTR Program. Why is it important? What are some tips and tricks? The discussion at the end includes a short brainstorm with ETCs going over their scenarios, challenges and successes.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Program Recorded: April 2020
Guaranteed Ride Home Refresher
It’s not every day that an employee asks for help with a Guaranteed Ride Home. This can sometimes make this relatively simple process confusing. Sherry leads you through a 10-minute refresher to cover what the program is, who is eligible and how the process works.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Program Recorded: March 2020
Telework Tips and Brainstorm
Sometimes natural and/or health-related situations require employees to work from a remote location. We share some telework considerations and best practices that might be helpful to your organization and employees now and in the future.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Program Recorded: April 2020
Luum: How to Build Your Best Commuter Benefits Program
Luum highlights Seattle Children’s Hospital’s trailblazing employee commute incentive policy that provides solutions to address their 10,000 employees and only 1,100 parking spaces. Although we understand that the scope of their program may be out of reach for some of our worksites, we thought their progressive steps taken were nothing short of inspirational.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Program Recorded: March 2020
New ETC Program Guide
Community Transit’s Alex Mehn walks step-by-step through the award-winning comprehensive ETC Program Guide. The guide is complete with program requirements and planning worksheets, as well as tips from successful CTR efforts in our Community Transit CTR program. A digital copy of the ETC Guide is available under CTR Worksite Program Materials.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Program Recorded: February 2020
2020 CTR Program Planning
Get ready for 2020 and kick start your plans! Generate some new ideas and initiatives with this training. Training goes over some resources including a 2020 CTR Program Planning Worksheet and 2020 Planning Calendar.
Watch the Recording
View the Presentation Slides
Watch the Recording
View the Presentation Slides
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Program Recorded: January 2020
Hosting a Successful Transportation Event
This training goes over all things transportation fair and events. From in-person events to static displays and digital slides, learn what resources are available to you in order to fulfill your transportation fair requirement. If you have an upcoming event or fair, are thinking about what you will do or might like to do to change up your approach, this is a training for you.
Watch the Recording (skip to 13:01 minutes for the beginning)
Watch the Recording (skip to 13:01 minutes for the beginning)
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Program Recorded: July 2019
Transportation Options and When They Work Best
This program discusses the individual transportation options, when they may work best at your worksite, and some tips for promotion. If it's been a while since you've been through ETC Basic Training, it's a great refresher.
Watch the Recording
Watch the Recording
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Program Recorded: July 2019
Transportation Apps & Tools
Learn about the various apps and web-based tools that help with transportation planning, trip tracking and ride matching in the Puget Sound. This program touches on many of them, highlighting the benefits and challenges of use.
Watch the recorded training here.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Program Recording: March 2019
Trip Planning for Employees
Learn tips to work through a trip plan for a transit or bike trip for yourself and your employees. This program primarily uses the regional TripPlanner system, but also uses Google Maps, several third party apps and tools, and even a PDF of a paper map and schedule book.
Watch the RecordingThis training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Program Recording: January 2019
The Last Mile
This program explores the options available for covering the first or last miles of a commute.
Watch the recorded training here.
This training counts as 1 hour toward your 6 required annual training hours. To get advanced training credit for watching the recording, please complete the Advanced Training Hours Survey once you have reviewed the program.
Program Recorded: September 2019
Rideshare Online Training
Rideshare Online Basic Training
RideshareOnline.com is our state's largest site for finding a carpool or vanpool and a powerful CTR tool for employers, TMAs, schools and agencies. Watch this short basic orientation on your way to becoming a network administrator and gain familiarity with the administrator site, networks, users and reports. This training was recorded by King County Metro.
This training is worth 1 hour toward your annual Advanced Training Hours.
Program Recorded: September 2020
Incentive Management in Rideshare Online
To get advanced training credit, please complete the Advanced Training Hours Survey once you have watched one of the above programs.
To dive deeper into Rideshare Online, find updates and view user manuals, visit the Smart Rideshare Knowledge Base for all additional information and resources.
Bikes Make Life Better Webinars
Five Ways to Fight the SOV-Backslide
How can organizations fight the SOV backslide when employees start coming back to the office during a pandemic.
Program Recorded: June 2020
Strategies for Making Every Day Bike to Work Day
Heidi Speight from Tableau shares her team’s efforts to encourage cycling as a commute option and to build a vibrant internal bicycling community.
Program Recorded: February 2020
Rain or Shine: How Facebook Seattle Empowers Employees to Ride
Discover how Facebook was able to get employees out of their cars and on their bikes.
Program Recorded: September 2019
Each presentation counts as 1 hour toward your 6 required annual training hours. To get advanced training credit please complete the Advanced Training Hours Survey once you have watched a presentation.
Conference Recap Webinars
CommuteCon Recap
Ross and Sherry recap CommuteCon, an annual TDM convention that was held online in April. They highlight relevant sessions from thought leaders discussing behavior change, data, transportation innovations, telework and more, and provide links to the associated videos.
Program Recorded: May 2020
TDM Forum Recap
Ross shares some relevant highlights from the Association for Commuter Transportation TDM Forum he attended in November 2019. Be inspired by some of the leading programs in the country and learn from the challenges they face.
Watch the Recording
View the Presentation Slides
Program Recorded: January 2020
Each presentation counts as 1 hour toward your 6 required annual training hours. To get advanced training credit please complete the Advanced Training Hours Survey once you have watched a presentation.
Commute Trip Reduction Peer Advisory Board
The Peer Advisory Board’s (PAB) mission is to provide a forum for discussing issues and developing recommendations for recognition and special projects regarding transportation demand management (TDM) programs in Snohomish County and the City of Bothell.
Past projects include:
- Smart Commuter Program
- ETC Program Guide
- Guaranteed Ride Home Program
The PAB meets quarterly. In 2020, due to COVID, CTR Survey and the ability to meet via Webex, the PAB has been meeting monthly to help address any questions and concerns during this unprecedented time.
PAB Members
The Board is composed of seven members representing affected and voluntary Snohomish and Bothell employers who have commute trip reduction partnerships with Community Transit. Members are Employee Transportation Coordinators at their worksite.
- Kevin Kullberg, Premera (Chair)
- Anita Marrero, City of Monroe (Vice Chair)
- Dani Sissons, UW Bothell/Cascadia College (Secretary)
- Brian Bellin, Boeing Company
- Tim Rowe, T-Mobile
- Garrett Jensen, City of Mukilteo
- Kris Thomas, National Credit Services
PAB Meeting Minutes
2020 Meeting Minutes
- May 7, 2020
- June 15, 2020
- July 27, 2020
- August 18, 2020
- September 15, 2020