Did you accidentally leave something behind on the bus or Community Transit property? The fastest way to get assistance is by filling out a report using the Lost & Found online form below. Your request will be documented and sent directly to our Lost & Found team. Enter your contact information, details to help identify your lost property, and coordinate the return of your item.


a lost teddy bear sitting on a bus seat


Once you submit the report, you will immediately receive an email confirmation. Items turned into Lost & Found are held for a maximum of 30 days and bikes are held for 10 days. You will be contacted via email or phone once a match is found.

Please understand that for safety reason we are unable to interrupt a driver to search for your item. If you have just left the bus and realized you forgot your medicine, keys, wallet, ID, or other similar item, please call the Ride Store directly at (425) 348-2350. All buses are checked at the end of each trip for any items left on board. Collected items are transported to the Ride Store the next business day by 10 a.m.


A photo of the exterior of the Community Transit Ride Store at Lynnwood City Center Station

Ride Store location:
Lynnwood City Center Station
20110 46th Ave W. Lynnwood, WA 98036

  • Open Monday – Friday, 7 a.m. – 6 p.m.
  • Saturday & Sunday 8:30 a.m. – 4 p.m.
  • Closed major holidays unless otherwise posted.
What you should know about lost and found items:
  • Community Transit is not responsible for lost or stolen items.
  • Items held for a maximum of 30 days.
  • Bikes are held for a maximum of 10 days due to space constraints.
  • Found items can usually be picked up after 10 a.m. the next business day.
  • Wallets, purses, and medications are given special consideration for a quick return to the owner.
Contact information

For lost items on a Community Transit or a Sound Transit bus:
(425) 348-2350
Submit a report using our online form

For lost items at Everett Station or on an Everett Transit bus:
(425) 257-7773

For lost items on DART Paratransit:
(425) 347-5912
(800) 562-1381
TTY: 711

For lost items on Zip Shuttle:
(833) 342-5947

For lost items on Link 1 Line, 2 Line, or Sounder train:
(888) 889-6368, option 7

Lost & Found policies

COMMUNITY TRANSIT LOST AND FOUND. COMMUNITY TRANSIT endeavors to assist you in being reunited with your lost objects. COMMUNITY TRANSIT will do its best to retrieve and maintain lost items but cannot guarantee the condition of your Found Property. COMMUNITY TRANSIT utilizes a software tool to assist us in identifying lost items and to provide options for you to retrieve the items including the ability to have the item sent to you at your expense as detailed below. COMMUNITY TRANSIT will request information from you to verify ownership. This may include detailed description and/or picture of your item and details about screen savers, names on ID cards, medicine or belongings. COMMUNITY TRANSIT does not chargea fee to submit a lost and found report.

Your privacy is important to us, we want you to understand our practices about collecting and using your information to locate and reunite you with your lost item. It is our intent to protect against the loss, misuse, or alteration of information that we have collected from you. We employ reasonable security measures to protect the security of your information. To best protect your privacy, we ask that you not include any sensitive personally identifiable information into this form. We do not require it to help reunite you with your lost property. Do not include social security number (SSN); credit card number or banking information; passport number, foreign Visa number; tax information; anything that can be used to facilitate identify theft (e.g., mother’s maiden name); or any HIPPA-protected information (e.g., health, medical, or psychological information).

If you request COMMUNITY TRANSIT to send the item to you, payment information will be received through a secure portal. COMMUNITY TRANSIT’s shipping policy is as follows:

Shipping Policy

  • Requests to ship found items will be processed as soon as practicable from the date of your request (usually 1-2 business days).
  • Shipping fees must be authorized by your credit card company through our secure portal before processing takes place.
  • Community Transit will ship your Lost Item via FedEx.
  • You will receive a FedEx tracking number when your item is shipped.
  • Community Transit assumes no responsibility for items that are lost, stolen, delayed, misplaced or damaged once delivered to FedEx.
  • Not all items can be shipped via FedEx, please see their website for more details.
  • Community Transit will contact you if your item cannot be shipped to discuss options.