Zip is an on-demand shared ride service for travel anywhere within our Alderwood service area for the same price as our local bus fare.
You can take Zip Alderwood to the mall, movies, rec center, to run errands, and to connect to our bus services and Lynnwood Transit Center.
Call (425) 521-5600 or Download the "GOIN' - Rides for All" app
When you're ready to go somewhere within our Alderwood service area, book a ride with Zip Shuttle for a quick and easy trip.
Book a ride by calling (425) 521-5600 or via the GOIN' app (Apple App, Android App). Confirm your pick-up and drop-off location within the Alderwood service area ( see our map).
Once we confirm your ride, we’ll be on our way to pick you up, with an average wait time of 15 minutes. Look for the blue and white Community Transit Zip vehicle.
Similar to taking other Community Transit services, you may be riding with other passengers on Zip. There may be other passengers on board the vehicle when it arrives to pick you up, or other passengers may be picked up after you’ve started your trip.
Are you traveling with a mobility device like a scooter or wheelchair? No problem! Our accessible vehicles will get you to your destination safely. Our trained drivers will help secure wheelchairs and other mobility devices when needed.
You can pay for your Zip ride with an ORCA card, a debit or credit card, or cash (exact change required). Plus, no added service fees or tipping with Zip!
Save when you pay with your ORCA card. Travel over a period of two hours with just one fare! This includes multiple trips and transfers to buses and other regional transit options.
Your feedback helps us improve Zip to make traveling around the area easier.
Call (425) 521-5600 to leave feedback or fill out our feedback form.
Learn more about Community Transit's Innovative Services program.
Every Zip shuttle ride is the same fare as a local bus fare from Community Transit: Adult fare is $2.50 per person per ride. Reduced fare of $1.25 available with ORCA LIFT (based on income qualification) or Reduced Fare Permit (senior and disabled persons). Youth 18 and under ride free. Learn more about which fare is right for you.
The parent or guardian of the child must provide the appropriate safety seat that works with the lap or seat belts on Zip vehicles. Riders are responsible for securing any such safety seat and for ensuring that it fits all legal requirements.
Like taking other Community Transit services, you may be riding with other passengers on Zip. There may be other passengers on board the vehicle when it arrives to pick you up, or there may be other passenger pick-ups after you’ve started your trip. Those passengers may be dropped off before or after you.
The app will combine trips for efficiency when customers are traveling from nearby locations and to nearby destinations.
This allows us to serve more customers, reduce wait times, and is more sustainable than solo trips.
Call Community Transit’s Zip line at 425-521-5600 and press 2 to transfer to our Customer Care team. You can also send feedback by emailing us at riders@commtrans.org.