Zip Shuttle - Alderwood | Community Transit

Zip Alderwood Shuttle

Zip Alderwood Shuttle

Getting around Alderwood has never been easier with the new Zip Shuttle pilot from Community Transit.

Zip is an on-demand ride service for travel anywhere within our Alderwood service area for the same price as our local bus fare.

You can take Zip Alderwood to the mall, movies, rec center, to run errands, and to connect to our bus services and Lynnwood Transit Center.

Book a ride today:

Call (425) 521-5600


Download "GOIN' - Rides for All" app

Download the GOIN' app on in the Apple App Store

Download the GOIN' app on in the Google Play Store

Zip Shuttle services runs 7 days a week from 5 a.m. to 10 p.m.

Zip Shuttle fares are $2.50 for adults, free for youth 18 & younger, and $1.25 reduced fares for those who qualify.

A map detail of Community Transit's Zip Alderwood shuttle

How it works:

When you're ready to go somewhere within our Alderwood service area, book a ride with Zip Shuttle for a quick and easy trip!

Use the app or call to request a Zip shuttle ride

Request a ride when you are ready to go

Book a ride by calling (425) 521-5600 or via the GOIN' app (Apple App, Android App). Confirm your pick-up and drop-off location within the Alderwood service area (see our map).

Accessible service vehicles available

Provide details about who's coming on the trip

Let us know how many people are travelling with you (up to 7 riders) and if you’re travelling with a wheelchair or mobility device.

Our shuttle will pick you up with an expected wait time of 10-15 minutes

We'll be on our way

Once we confirm your ride, we'll let you know when we'll be there, with expected wait times of only 10-15 minutes. Look for the blue and white Community Transit Zip vehicle.

Easy payment options

Pay with ease

Pay for Zip with ORCA card, debit/credit card, or cash (exact change required). Plus, no added service fees or tipping with Zip!

Save more with your ORCA card

Save even more with ORCA

Save when you pay with your ORCA card. Travel up to two hours with just one fare! Get credit for your paid fare on additional Zip rides and trips on transit within two hours.

Give feedback on Zip shuttle service

We want to hear from you!

Zip Alderwood Shuttle is a one-year pilot where learning and improvement are the goal. Your feedback makes that possible.

Tell us what you think

Bugs? Issues? Suggestions? We want to know!

Call to leave feedback OR Feedback Form

About the pilot:

Zip Alderwood was designed with assistance from the community to help make getting around Lynnwood easier. The Zip Alderwood Shuttle will be a one-year pilot, running through October of 2023.

Community Transit will continue to work on and improve Zip throughout the year to make sure the service truly meets the needs of
the community.

Learn more about Community Transit's Innovative Services program.


Zip Shuttle FAQs

What is the service area?
What are the service hours?
How do I book a ride?
How much does it cost to ride?
How do I pay for my ride?
What if I am traveling with a wheelchair or mobility device?
What if I’m traveling with a group?
What if I am traveling with young children?
Can children ride Zip unsupervised?
Can I schedule a Zip ride in advance?
How do I know my ride is on the way?
Where will I be picked up and dropped off?
How will I be able to identify the vehicle?
Can I bring luggage or personal items in the vehicle with me?
Do I need to tip the driver?
Since this is a Community Transit service, does this mean I will be riding with other passengers?