Contact Us
Customer Care
Trip Planning, Customer Comments, Transit Information
(425) 353-RIDE (7433)
(800) 562-1375
TTY Relay: Dial 711
riders@commtrans.org
Monday - Friday: 5:30 a.m. - 8 p.m.
Closed weekends and holidays
RideStore/ Lost & Found
ORCA cards, lost & found, transit information
Lynnwood Transit Center
20110 46th Ave W, Lynnwood
(425) 348-2350
ridestore@commtrans.org
Monday - Friday: 7 a.m. - 6 p.m.
Closed weekends and holidays
Administrative Offices
Community Transit's headquarters is located at:
7100 Hardeson Road
Everett, WA 98203
Monday - Friday: 8 a.m. - 5 p.m.
(425) 348-7100
- Board meetings are held at 3 p.m. the first Thursday of every month.
- Directions and bus access are available here.
Bus Advertising
For inquiries regarding advertising on Community Transit buses, please contact:
Jeff Rossman
Lamar Transit Advertising
jrossman@lamar.com
(206) 390-6967
Transit Advertising Policy (PDF)
Claim Form
For purposes of submitting a claim to Community Transit. Please print, complete and sign. The Claim Form may be emailed to claims@commtrans.org or mailed to:
Office of the CEO
Community Transit
7100 Hardeson Road
Everett, WA 98203
Community Transit Claim Form (PDF)
DART, Dial-A-Ride Transportation
Reservations and eligibility information for paratransit service for people with disabilities
(425) 347-5912
(800) 562-1381
TTY (425) 347-7997
www.dialaride.org
DART services is available seven days a week. Hours of operation are approximately 5:00 a.m. to midnight on weekdays and 6:00 a.m. to 11:00 p.m. on Saturday and Sunday. Hours of service may be earlier or later, depending on the schedule of the specific fixed routes in the area you are traveling. Read more on the DART Rider Information page.
Employer Transportation Programs
Community Transit helps Snohomish County businesses with commuting solutions.
Visit our Commute Trip Reduction webpage for more information.
ctr@commtrans.org
Human Resources
For information or inquiries about our Bus Driver, Mechanic, and Administrative positions
(425) 348-2315
CTJobs@commtrans.org
Public Disclosure Requests
Please visit our Online Disclosure Portal to make a public disclosure request. If you have questions, call our Public Records Officer at (425) 438-6158.
- PDR Fee Schedule (PDF)
- Public Records Request Policy (PDF)
Vanpool Services
Vanpool coordinators are available to help current and potential vanpoolers
2300 Kasch Park Rd. Everett, WA (not a mailing address)
(425) 438-2867
vanpool@commtrans.org
Non-Discrimination Policy and Procedure
Pursuant to Title VI of the Civil Rights Act of 1964, Title II of the Americans with Disabilities Act, Environmental Justice regulations and in accordance with applicable state and local laws: Community Transit grants all citizens equal access to its transportation services. Please see our Non-Discrimination Policy here.
Title VI
If you believe that you have received discriminatory treatment by Community Transit on the basis of your race, color, national origin, economic status, disability or limited English proficiency, you have the right to file a complaint.
A complaint:
- Must be filed no later than 180 calendar days after the alleged discriminatory incident.
- Can be submitted by :
- Downloading a Title VI Complaint Form
- Contacting Community Transit Customer Information at (425) 353-7433, (800) 562-1375, TTY Relay 711 or riders@commtrans.org
Americans with Disabilities Act (ADA) Program
If you believe you have been discriminated against based on your disability, your civil rights are protected under the federal Americans with Disabilities Act.
A complaint:
- Must be filed no later than 180 calendar days after the alleged discriminatory incident.
- Can be submitted by :
- Downloading an ADA Complaint Form. Please refer to Page Three of this form for details about the process.
- Contacting Community Transit Customer Information at (425) 353-7433, (800) 562-1375, TTY Relay 711 or riders@commtrans.org.
Please contact ADA@commtrans.org to request a reasonable modification or to file a discrimination complaint based on disability.