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Rider Alerts

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Customer Care
M - F, 5:30 a.m. - 8 p.m.

(800) 562-1375
(425) 353-RIDE (7433)
TTY Relay: Dial 711

Contact Us

Customer Care

Trip Planning, Customer Comments, Transit Information
(425) 353-RIDE (7433)
(800) 562-1375
TTY Relay: Dial 711
riders@commtrans.org
Monday - Friday: 5:30 a.m. - 8 p.m.
Closed weekends and holidays

RideStore/ Lost & Found

ORCA cards, lost & found, transit information
Lynnwood Transit Center
20110 46th Ave W, Lynnwood
(425) 348-2350
ridestore@commtrans.org
Monday - Friday: 7 a.m. - 6 p.m.
Closed weekends and holidays

Administrative Offices

Community Transit's headquarters is located at:
7100 Hardeson Road
Everett, WA 98203
Monday - Friday: 8 a.m. - 5 p.m.
(425) 348-7100

Board meetings are held at 3 p.m. the first Thursday of every month.
Directions and bus access are available here.

Bus Advertising

For inquiries regarding advertising on Community Transit buses, please contact:
Jeff Rossman
Lamar Transit Advertising
jrossman@lamar.com
(206) 390-6967

Transit Advertising Policy (PDF)

Claim Form

For purposes of submitting a claim to Community Transit. Please print, complete and sign. The Claim Form may be emailed to claims@commtrans.org or mailed to:

Office of the CEO
Community Transit
7100 Hardeson Road
Everett, WA 98203

Community Transit Claim Form [PDF] (PDF)

DART, Dial-A-Ride Transportation

Reservations and eligibility information for paratransit service for people with disabilities
(425) 347-5912
(800) 562-1381
TTY (425) 347-7997
www.dialaride.org

DART services is available seven days a week. Hours of operation are approximately 5:00 a.m. to midnight on weekdays and 6:00 a.m. to 11:00 p.m. on Saturday and Sunday. Hours of service may be earlier or later, depending on the schedule of the specific fixed routes in the area you are traveling. Read more on the DART Rider Information page.

Employer Transportation Programs

Community Transit helps Snohomish County businesses with commuting solutions.
Visit our Commute Trip Reduction webpage for more information.
ctr@commtrans.org

Human Resources

For information or inquiries about our Bus Driver, Mechanic, and Administrative positions
(425) 348-2315
CTJobs@commtrans.org

Public Disclosure Requests

Please visit our Online Disclosure Portal to make a request for Community Transit records. For the policy and fees see the Public Disclosure Program. If you have questions, call our Public Records Officer at (425) 438-6158.

Vanpool Services

Vanpool coordinators are available to help current and potential vanpoolers
2300 Kasch Park Rd. Everett, WA (not a mailing address)
(425) 438-2867
vanpool@commtrans.org

Non-Discrimination Policy and Procedure

Pursuant to Title VI of the Civil Rights Act of 1964, Title II of the Americans with Disabilities Act, Environmental Justice regulations and in accordance with applicable state and local laws: Community Transit grants all citizens equal access to its transportation services. Please see our Non-Discrimination Policy here.

Title VI

If you believe that you have received discriminatory treatment by Community Transit on the basis of your race, color, national origin, economic status, disability or limited English proficiency, you have the right to file a complaint.

A complaint:

Must be filed no later than 180 calendar days after the alleged discriminatory incident.
Can be submitted by :
- Downloading a Title VI Complaint Form
- Contacting Community Transit Customer Information at (425) 353-7433, (800) 562-1375, TTY Relay 711 or riders@commtrans.org

Americans with Disabilities Act (ADA) Program

If you believe you have been discriminated against based on your disability, your civil rights are protected under the federal Americans with Disabilities Act.