Community Transit and the City of Lake Stevens are partnering to develop and launch an innovative pilot project to better meet transportation needs within the town. Lake Stevens residents and community organizations provided survey feedback about how people travel in the area and where travel gaps and barriers exist. Community Transit proposed two travel options in a final survey, microtransit and Community Van.
Community Transit will be piloting Zip Shuttle, its microtransit service, in Lake Stevens. Zip Shuttle makes local trips easy. Riders can take Zip to get around town, whether it’s running to get groceries, getting to medical appointments, commuting to work, or participating in social and community activities.
For just $2.50 or less, riders get the freedom to go. People who rely on family members or friends for transportation, or paratransit that may require longer scheduling times, will find that Zip is a better solution. With Zip, riders have the flexibility to travel anywhere in the Lake Stevens area when they need to go. Daily service hours will run from 5 a.m. to 10 p.m.
Riders can easily book rides by app or phone. Zip riders will be able to book a ride by calling or through the new Zip Shuttle app (coming soon). A Zip vehicle will arrive at the requested pick-up location and drop off anywhere within the service area. Just like other forms of public transit, people may be traveling with other riders in a vehicle, which means Zip is helping more people get around easier.
Lake Stevens residents will benefit from Zip Shuttle:
Be among the first to learn when the app is ready to download and receive details on how to get started with the Zip pilot in Lake Stevens. Plus, sign up for our Early Interest list now to get an ORCA card and ride free for one month!*
Riders can connect to popular destinations and other transit with Zip Shuttle. The new Zip Lake Stevens pilot will connect riders to three local bus routes and the Lake Stevens Transit Center. The pilot would serve neighborhoods and popular destinations that are beyond a quarter mile of bus service.
Lake Stevens residents can ride and share feedback. The Zip Shuttle pilots are part of Community Transit's long-range plan to expand on-demand, microtransit and other innovative services. The pilots are aimed at responding to customer needs, improving access and connections for riders, growing ridership and attracting new riders to Community Transit. Zip Shuttle Alderwood was the first microtransit pilot launched by Community Transit, and has shown tremendous success in connecting riders to bus service and attracting new riders.
The Lake Stevens pilot will inform Community Transit about how Zip Shuttle helps people get around in this community. Community Transit invites Lake Stevens residents to try the service, ride it often, and provide feedback.
Use our contact form to share your feedback
Email us at riders@commtrans.org
Call us at (800) 562-1375, (425) 353-RIDE (7433), or TTY Relay: Dial 711
Community Transit is currently working on launching the new Zip Shuttle pilot in Lake Stevens and two other communities, Arlington and Darrington. These Zip Shuttle pilots are targeted to launch in late 2024.
The Community Van pilot, which was one of the surveyed proposed solutions, will continue to be evaluated by the agency. To see the latest progress on this solution, or to learn more about other pilots, visit Community Transit's Innovative Services program page.
Details of the Zip Shuttle pilot above may change as the pilot is developed.
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