News / Published on Oct 25, 2022

Welcome to the NEW Community Transit website

Rider accessing Community Transit's new website on mobile device

Our new website is launching February 15!

We are excited to announce that our new and improved website launched on Wednesday, Feb. 15!

The new website provides a more user-friendly and streamlined experience, making it easier for you to access the information you need about our services. The preview of the new website continues to be available and on Feb. 15 this preview will replace the current website.

Please note that with the transition to the new website, any favorites you have saved for BusFinder (called "Find My Bus" on the new site) may no longer be accessible when the old website is retired. Therefore, please be prepared to update any saved favorites to ensure a seamless transition to the new website.

Ready to explore? See What's New!

New Plan My Trip:

Our most-used online rider tool, “Trip Planner” is now “Plan My Trip.” This new and improved tool makes it easier for you to plan your trips on your mobile device.

Using Plan My Trip, you can:

  • Enter a starting point using your device’s GPS location or by dropping a pin on the map.
  • See a map of your trip and easily zoom in and out.
  • Get helpful trip details, such as trip duration, walking distance, and instructions for trips that require a transfer to a different route.
  • Select trip options tailored to your needs, such as:
    – Arrival or departure time
    – Choice of travel modes
    – Starting and ending a trip at a park & ride
    – Bike-friendly trips
    – Walking preferences, including walking speed and maximum walking distance
    – Fastest trips or trips with the fewest transfers 
The new Community Transit home page

The new Community Transit home page

The new Community Transit Plan My Trip page

The new Community Transit Plan My Trip page

You can find many new features and tools on the new site, including:

  • Mobile-first design: The new site is designed for how most riders use our site on their mobile phones, making it easier to read and see route maps on mobile.
  • Improved search options: Use the search box at the top of the homepage to find information about routes, bus stops, and more. Searching on the website is now easier and results are more accurate.
  • Navigation improvements: The website navigation and menu are designed for how customers use our site.
     – Our trip-planning tools have top visibility on our homepage. These include Plan My Trip, Find My Bus, Maps & Schedules, and Rider Alerts.
     – We’ve simplified and merged our main navigation menu into three categories: Services, Rider Info, and About Us
  • Rider Info on the homepage: Access important rider information from mobile devices and desktop computers easily.
     – Rider Info is one of our main Navigation options.
     –"Rider Info" can also be entered in the search box.
  • Customized content: Along with custom features in Plan My Trip, the site displays information based on your last visit to the site. For example, you can have quick access to the last route information you've viewed under "Recently Viewed".
  • News and EventsFind links to the most recent Community Transit stories and articles on the homepage. View all articles by selecting “See more news” or visiting the About Us page. 
  • Rider Stories: We are excited to feature community members and share the many ways Community Transit helps people in Snohomish County get from where they are to where they want to be. 
  • Communities and Destinations Guides: Snohomish County has much to offer! From shopping centers and ferry terminals to job sites and train stations, Community Transit helps people get to work, spend time with loved ones, connect to community services, and much more. Our new Destination Guides features some of the popular destinations we go to, and connects you with Plan My Trip to show you how to get there. See all of the communities we provide service to.

The new site is in preview right now, and we welcome your feedback! If you would like to leave comments about the new website and online tools, please use the Orange/Red "Page Feedback" button on the page you'd like to leave specific feedback about.