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  1. Rider Guides

In This Section

  • Youth Riders
  • Older Adult Riders
  • Riders With Disabilities
  • Bikes & Buses
  • Pets & Service Animals
  • Safety & Security
 

Getting you where you need to be

Our vision is travel made easy for all, and that starts with getting you the information you need. Our Rider Guides can help you plan your trip, learn our policies, explore your options, and stay updated.

two youth riders pose in front of a CT bus
Youth Riders

Youth 18 and under ride free on Community Transit!

Youth riders

two older adult riders at a Swift bus station
Older Adult Riders

Learn about reduced fares and services for riders 65 and up.

Older adult riders

a rider with a mobility device departing a DART bus
Riders with Disabilities

Riders of all abilities are welcome on our vehicles.

Riders with disabilities

Commuter on their bicycle
Bikes & Buses

Get information on combining biking with transit.

Bikes & buses

a rider's service dog
Pets & Service Animals

See our policies for service and non-service animals.

Pets & service animals

Transit Security Officers on patrol
Safety & Security

We work to ensure riders feel safe.

Safety & security policies

a transit rider on the bus checking their phone

Learn about our online trip planning tools

Learn the basics and find helpful tips on how to use Community Transit's online tools like Plan My Trip and Find My Bus.

See our How-To Guides

Other guides & info

We offer local bus service, Swift bus rapid transit, as well as DART paratransit for riders with disabilities. Our Vanpool program and Zip Shuttle provide even more local transit options. Explore all the ways you can get around Snohomish County and beyond.

Various people standing and sitting as they ride a bus
Bus riding basics

It’s easy, and chances are you’re never more than a few blocks from a stop.

How to ride the bus

Two riders in a Community Transit Vanpool van
Join a Vanpool

Share the ride with people you know. Save time, money and reduce your commuting stress.

Learn about Vanpool

Getting onto a Community Transit but in a wheelchair
Accessible service options

All of our buses are wheelchair accessible.  We also offer DART paratransit service for people who qualify.

Accessible service options

Learn about Zip Shuttle on-demand ride share
Zip Shuttle

Enjoy point-to-point travel in several communities for the same price as bus fare with our Zip Shuttle ride share service.

Learn about Zip Shuttle


Other trip-planning tools
Google Maps  •  One Bus Away  •  Transit App

Rider stories — ride like a local

Need some inspiration? Learn how real people get around town, commute to work, and explore the Puget Sound on Community Transit.

Lindsay tells her Rider Story
Meet Lindsay

Lindsay says she’s grateful for the options Community transit provides because it helps her get from her home in Edmonds to classes at the University of Washington campus in Seattle. She usually catches the bus to Mountlake Terrace Transit Center and then hops on the Link light rail to campus.

Read about Lindsay’s trip

Brian tells his rider story
Meet Brian

Brian's journey to becoming a Vanpool rider started with something many in the region can relate to — frustration with rush-hour traffic. Today he drives a hybrid van to work through Community Transit’s Vanpool program.

Read about Brian’s trip

Apollo, youth transit rider
Meet Apollo

Apollo says that he is grateful for the transit options Community Transit provides because they have helped him get to his school district’s STEM program, which emphasizes classes in science, technology, engineering and math. Community Transit helps youth riders like Apollo have the independence to travel from place to place with the Youth Ride Free Program.

Read about Apollo's trip

Leigh tells her rider story
Meet Leigh

Leigh became a DART rider because the service allows her the independence to travel where she needs to go in her community, stay engaged with friends, and volunteer in her community. “DART helps me stay connected.”

Read about Leigh's trip

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Need help planning a trip?

Contact our Customer Care team for additional assistance. This team of transit experts can help you with questions and concerns, and can help with personalized trip planning and even printed route maps and schedules.

  • Email us at riders@commtrans.org
  • Call us at (800) 562-1375, (425) 353-RIDE (7433), or TTY Relay: Dial 711
  • In-person at the Ride Store: Monday – Friday: 7 a.m.-6 p.m., Saturday & Sunday: 8:30 a.m.-4 p.m.
  • Plan My Trip
  • Find My Bus
  • Maps & Schedules
  • Rider Alerts
  • Services
  • Rider Info
  • About Us
  • Contact Us
  • Careers
  • Open Data
  • Site Map
  • Policies
  • Frequently Asked Questions
  • Customer Service Contact Form
  • Customer Care: M - F, 6:30 AM - 6:30 PM, Sat. & Sun., 8:30 AM - 4 PM
  • (800) 562-1375 or (425) 353-RIDE (7433)
  • TTY: 711
  • Lost & Found
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  • Sign up for Email or Text Message Alerts
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  • © 2021 Community Transit
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