Travel easier around Arlington with Zip
Community Transit's Zip Shuttle on-demand shared ride service is an easy and affordable way to travel around the Arlington area. Take Zip to run errands, to appointments, or to connect to our bus services.
Zip gives you the freedom to go for the same price as our local bus fare, $2.50 or less per ride.
Book a ride today
Call (833) DIAL-ZIP (342-5947) or Download the Zip Shuttle app
Want to know all the details? Learn more about how Zip Shuttle works, see our service areas, and Frequently Asked Questions on our main Zip Shuttle page
Arlington Shuttle Service Area
Click the map to view larger
Fares & availability
Zip Shuttle Arlington runs from 5 a.m. until 10 p.m., 7 days a week
$2.50
Adults
(19-64)
$1.00
ORCA LIFT, 65+, Disabled, or Medicare
Free
Youth (18 & younger) or
Subsidized Annual Pass
$2.50
Adults (19-64)
$1.00
ORCA LIFT, 65+, Disabled, or Medicare
Free
Youth (18 & younger) or Subsidized Annual Pass
Ways to pay
You can pay for your Zip ride with an ORCA card, a debit or credit card, or cash (exact change required). With ORCA, travel over a period of two hours with just one fare, including multiple trips and transfers to buses and other regional transit options.
How to book a trip with Zip Shuttle
Booking a trip with Zip is easy! Download the Zip Shuttle app to get started (App Store, Google Play). You can also book a trip by calling (833) DIAL-ZIP (342-5947).
Step 1
Get the app
Download the Zip Shuttle app from the Apple App Store for iOS or Google Play Store for Android to your device.
Step 2
Create your account
Enter your name and email to set up your account.
Step 3
Add a payment method
Safely and securely save a credit/debit card or choose to pay with an ORCA card or cash.
Step 4
Customize your preferences
Select Accessibility to let us know if you’re traveling with a wheelchair or mobility device. Select Special Settings to let us know if you are a reduced fare cardholder or youth 18 and younger. Your preferences will be saved for future trips.
Step 5
Choose your pick-up spot & destination
Type an address, business name, or place a pin on the map where you'd like to be picked up. Then tap the "Where to?" field and type in your destination. Choose from the search drop-down list, or select a location on the map.
Step 6
Customize your ride
Have extra passengers? Need a bike rack, car seat or booster? Click on the "1 Passenger" button to add passengers or request amenities.
Step 7
Book your ride
Review available options and tap the blue "Book This Ride" button. We’ll match you with a Zip Shuttle for your trip.
Step 8
Track your Zip Shuttle
You'll receive a booking confirmation and get real-time updates, vehicle details, and estimated pick-up time. Keep an eye for updates. You’ll receive alerts when the vehicle is 5 minutes away and when it arrives so be ready!
Your ride, your way
Whether you're heading to the grocery store, a medical appointment, work, or a community event, Zip Shuttle gives you the freedom to get where you need to go. Travel anywhere within our Arlington service area. Below are some popular destinations where you can take Zip to:
Go shopping & run errands
- Grocery Outlet
- Walmart
- Safeway
- Target
Get to appointments & services
- Cascade Valley Hospital
- Community Health Center
- DSHS
- Arlington Food Bank
Enjoy social & community events
- The Stilly Valley Center
- Arlington Boys & Girls Club
- VOA Arlington Community Resource Center
- Arlington Library
Questions about Zip?
Other Zip Shuttle service areas
Related links
Rider Guides
Zip Shuttle News
Arlington, Darrington, and Lake Stevens residents can now use rideshare service for the cost of a bus ride
Community Transit launches affordable, convenient Zip Shuttle pilot
Snohomish County, Wash. – With just a click on a mobile app or a phone call, people in three new cities can now ride Zip Shuttle to run an errand, visit the doctor, grocery shop, or connect to other transit modes.
Community Transit today launched an expansion of its flexible, on-demand rideshare service for residents in Arlington, Darrington, and Lake Stevens. With Zip Shuttle, you can request pick up or drop off at any location within a specified zone for the same cost as bus fare – $2.50 for adults or less for eligible reduced fare riders. Kids 18 and under ride free. The Zip pilot program will run for 12-18 months.
“Zip Shuttle is an example of how we can rethink public transit and find creative ways to meet our communities’ needs,” said Community Transit CEO Ric Ilgenfritz. “It’s a great option for people who want to get around their community with affordable door-to-door service. But Zip can also help you get out of your community by connecting you with buses that bring you to Link light rail so you can travel to downtown Seattle and beyond.”
How to ride Zip Shuttle
To get started, download the Zip Shuttle app from the App Store or Google Play to book a ride, or book by calling (425) 521-5600 or toll-free 833-DIAL-ZIP (342-5947). Pay with an ORCA card, credit/debit card, or cash (exact change is required). When you pay with an ORCA card, your fare value transfers with you on any transit connection for two hours.
Zip Shuttle users in the Alderwood area of Lynnwood will continue to use a separate mobile app for the next few months.
Learn more about Zip
Zip Shuttle is ideal for people who don’t have a car or want to leave a car behind so they can travel further on transit. Zip is safe and accessible for people who ride with mobility devices, like wheelchairs and walkers. The vehicles are outfitted with ramps and drivers are trained to assist riders of all abilities. Zip also offers bike racks and child car seats for use while aboard the service.
Community Transit partnered closely with residents in Arlington, Darrington, and Lake Stevens to design the service and tailor it to each community. In Darrington, the Zip service area extends onto the Sauk-Siuattle reservation in Skagit County. During the pilot project, Community Transit will gather feedback to further improve the service for residents in each community.
Zone maps for each city, Zip Shuttle mobile app information, and more is at communitytransit.org/zip.