Vanpool COVID-19 Health & Safety | Community Transit
Masks Mandatory on all bus service
Community Transit requires customers to wear masks on buses. Free masks are available on all buses. Read the full update.

Getting You There Safely in a Vanpool

Partnering with you for a safe & healthy ride

Community Transit's Vanpool service helps people get from where they are to where they want to be throughout Snohomish County and beyond. We work hard every day to make sure your ride is a safe and healthy one. But we need your help too.

Vanpool COVID-19 Health & Safety Measures

What we are doing to help protect our riders

We’ve always been committed to making your Vanpool ride a safe one, and that’s true now more than ever. You’ll see our commitment to safety throughout your journey with us. 

Only 2 people required

Only 2 people required

As a temporary COVID-19 measure, we've reduced the minimum rider requirements to only 2 people per van to give more flexibility with work schedules and to allow for physical distancing.

Space for distancing

Space for distancing

With a 2-rider minimum, flexible scheduling options and a variety of vehicle sizes (7, 12 and 15 passenger vans), we have many options available to make sure each Vanpool group has the space they need for distancing.

Masks required and provided

Masks required & provided

We require a mask on all Community Transit services and at all transit facilities. We provide a starter kit of masks for each new Vanpool and during Vanpool maintenance; additional masks available upon request.

Disinfecting kit provided

Disinfecting kit provided

We provide a starter kit of disinfecting products for each new Vanpool and at Vanpool maintenance visits. Each vehicle is also disinfected before being issued to a new Vanpool group, during Vanpool maintenance, and when provided as a loaner.

Air flow and circulation

Airflow & circulation

With the fan on high and pulling air from the outside, the air inside of our vans is exchanged with fresh air about every 50 seconds. As weather allows, riders may also open windows for additional air circulation.

Contact-free maintenance

Contact-free maintenance

Our professional mechanics service your Vanpool vehicle every 6 months/5,000 miles to keep it in top condition. Maintenance appointments are a breeze — self-service, contact-free, scheduled at your convenience and with a disinfected loaner vehicle provided.

Keeping you informed

Keeping you informed

We've added helpful reminders within our vehicles about how to ride safely and we keep in touch with our Vanpool groups by email. Sign up for Vanpool Safety Updates to receive timely updates on any changes to our safety measures or recommendations.

 

What we ask riders to do to help protect themselves and others

We are proud to provide Vanpool service to riders who need it each and every day. We ask that you help by using our services responsibly and making safe choices before, during and after your ride.

Wear a mask

Wear a mask

Help protect yourself and others by wearing a mask throughout your Vanpool ride.

Stay home when sick

Stay home when sick

Avoid riding if you are sick or think you may have been exposed to COVID-19.

Keep a safe distance

Keep a safe distance

Maintain a 6-foot distance from others whenever possible. Make the most of vehicle space by spreading out as much as possible within the van.

Wash your hands frequently

Wash your hands frequently

Wash your hands often, or use hand sanitizer when not near a sink, and avoid contact with common, high-touch areas.

Stay informed

Stay informed

Follow us on social media for the latest Community Transit safety information. Subscribe to our Vanpool Safety Updates email list for the latest Vanpool safety measures and recommendations.

 

Click here to learn more about health and safety on the bus