RideStore
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Masks mandatory on all bus service

Learn more about how to ride our buses safely here.

RideStore

Updated June 22, 2020

The RideStore is Open for Business

Signage outside RideStore Ramps promotes six feet of space between customers in line.Following more than two months closure due to COVID-19, the RideStore is now open to assist you during regular business hours.

What to expect when you visit the RideStore:

  • Until further notice, the RideStore will have a limit of two customers in the store at a time.
  • In case of a line, please use the green marks on the sidewalk to ensure six feet of social distancing.
  • RideStore staff will wear masks and will assist customers behind a clear, plexiglass barrier.
  • Customers are strongly encouraged to wear face covering.

Thank you for your patience and cooperation.

Picture of the RideStore at Lynnwood Transit CenterGo to the RideStore

  • Buy or reload an ORCA card or purchase a pass.
  • Find something you've left behind on the bus-- it may be in our Lost and Found.
  • Ask a question or get additional information about our services.

Address:
20110 46th Ave W.
Lynnwood, WA 98036

 

RideStore Hours:

Contact Information:

Customer Care and RideStore will be closed on the following holidays

  • Thanksgiving Day: Thursday, November 25
  • Christmas Eve, Friday, December 24
  • Christmas Day: Saturday, December 25
  • New Year's Eve: Friday, December 31
  • New Year's Day: Saturday, January 1

Lost and Found

Did you lose an item or leave something behind on the bus or Community Transit property? Contact the RideStore at (425) 348-2350 or ridestore@commtrans.org to see if we have found it.

Lost & Found items can be picked up the next business day after 8 a.m.  All items are held for 14 calendar days.

We handle more than 9,000 items a year; please understand that we are unable to interrupt a driver to search for your item. All buses are checked at the end of the day for any items left on board. Collected items are transported to the RideStore the next business day at 8 a.m.

What You Should Know About Lost and Found Items

  • When claiming a lost bike, you must call the RideStore to set a pick-up appointment between 9 a.m. and 3 p.m. on a weekday. Bikes can be held for only 10 days due to space constraints.
  • Items lost at Everett Station will be held at the station’s Customer Service Center.
  • For items lost on the Sounder train, call (888) 889-6368, select the “Sounder” option, then select "Lost & Found."

Curious to know what kinds of things appear in our Lost and Found? We blog about it here!