Applying for DART Services
Collapse
Safe and Healthy Tips for Riding Transit
Here's what we're doing to help keep our customers and employees healthy and safe.

Applying for DART Services

How do I apply for DART Services?

Call (425) 347-5912 to start your DART application

We will guide you through the process and are here to answer any questions you have along the way.

  • You’ll start with a confidential interview with an ADA Paratransit Eligibility Specialist who will identify your specific transit use skills, abilities and limitations.
  • Your eligibility interview may include your own evaluation of your abilities, along with an assessment of your physical and cognitive ability to ride a fixed-route bus. Your balance, strength, coordination, range of motion, general orientation and cognitive abilities may be assessed.
  • You may have someone accompany you for the interview, which may take one to two hours. When interviewing in person, part of the assessment may be conducted outdoors, so dress appropriately.

Please note some temporary changes due to COVID-19:

For the health of our employees and riders during the pandemic, we are suspending in-person interviews.

  1. Please download and print the DART Application or call (425) 347-5912 to request one by mail.
  2. When we receive your application, you will be contacted by an Eligibility Specialist to set up a phone interview.
  3. Following your phone interview, a determination will be made and you will be notified by mail.

What information do I need to apply for DART Services?

A smiling DART rider.This checklist is designed to assist you in preparing for your DART eligibility interview. By providing the information below, you can help avoid delays in processing your request for DART service. We value your privacy and information shared in your interview is confidential.

 

Helpful information to bring to your interview:

  • Your contact phone numbers (home, cell, work)
  • Your home address and mailing address
  • Emergency contact information (names, numbers, etc.)
  • Health care provider names and contact information
  • Information about all mobility and medical devices that you use when traveling, including power and manual wheelchairs, scooters, walkers, canes, oxygen tanks, etc.
  • If your vision is impaired, a Visual Acuity of Field of Vision Statement from your vision care provider
  • If you have a psychiatric condition, a diagnosis and statement from your mental health care provider

 

Optional information:

  • Supplemental information from your healthcare or disability service provider regarding your ability to use fixed-route bus service
  • Any information you have about where you hope to travel regularly and bus stops or transit centers near you

 

You will be notified by mail of the eligibility determination within 21 calendar days of completion of the assessment process. You may appeal the determination if you disagree with it.