DART (Dial-A-Ride Transportation) provides paratransit service for people who cannot access or use Community Transit’s fixed-route bus service due to a disability or condition.
DART is like the fixed-route bus service but with more flexibility. DART users ride with other people and can be delivered within 3/4 of a mile of our local fixed-route bus service. Hours for using DART are limited to the same schedule as the buses traveling in the service area.
To qualify, DART paratransit riders must be 6 years or older, and must meet one of the following criteria as defined in the Americans with Disabilities Act (ADA).
Qualified DART riders have a disability that prevents them from:
It starts with a confidential interview with an ADA Paratransit Eligibility Specialist who will identify your specific transit use skills, abilities, and limitations.
Your eligibility interview may include your own evaluation of your abilities, along with an assessment of your physical and cognitive ability to ride a fixed-route bus. Your balance, strength, coordination, range of motion, general orientation, and cognitive abilities may be assessed.
The interview will take one to two hours and you may have someone accompany you for the interview. When interviewing in person, part of the assessment may be conducted outdoors, so dress appropriately.
Here is a list of helpful information to bring to your interview:
You will be notified by mail of the eligibility determination within 21 calendar days of completion of the assessment process. You may appeal the determination if you disagree with it.
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Before you can use or book a trip with DART, you must first qualify for eligibility.
There are two ways to schedule a DART trip:
You may request trips for the next day and up to seven days in advance. Be sure to request round-trip service if needed.
DART will transport passengers in mobility devices if they meet our safety standards and can be accommodated by our equipment. Your safety is our priority.The combined weight of the user, mobility device and all belongings and accessories cannot exceed the capacity of the lift (most lifts have a capacity between 600 and 800 pounds). Your mobility device must not extend into the aisle after being secured.
Where to pay your fare:
Drivers are unable to provide change, so please bring exact fare if paying with cash
If you are connecting to other transit services, an ORCA card is recommended. Any person who has a disability or is 65 years or older may get a Regional Reduced Fare Permit ORCA card. Whether or not you use this card to pay your fare, having it allows you to ride public transit buses and the Washington State Ferries throughout the Puget Sound Region at a discounted fare. You must show your Regional Reduced Fare Permit ORCA card when boarding a bus in order to pay with reduced fare.
A Subscription Ride (also known as a standing ride) is a reservation for a regularly scheduled trip. If you need a trip at the same time, on the same day(s) of the week, to the same place, call DART to set up a Subscription Ride.
If you are approved for a Subscription Ride, DART will notify you of your ongoing ride times. You do not need to call again to book those trips; however, your standing ride pickup time may vary day to day.
If your request for a Subscription Ride is not approved, you will need to call each time to book your individual trips.
Please let us know as soon as possible when plans change. Your Subscription Ride may be stopped if it is frequently canceled or changed.
Subscription Rides do not run on the following holidays:
Personal Care Attendant
A Personal Care Attendant (PCA) is someone who travels with a passenger who cannot travel alone. If you need a PCA to travel with you on DART, be sure to note this on your DART application and in your eligibility interview. DART does not provide Personal Care Attendants. The driver cannot serve as your attendant.
The PCA rides free and must get on and off at the same time and place as the passenger.
You may have one, or more companion ride with you if space is available. Adult riders must pay the same fare as you and get on and off at the same time and place as you.
Children must be with a responsible, DART-eligible adult, and may board only when the passenger is ready to board. Please let us know when scheduling your trip if any children will be riding with you. Children and youth younger than 19 ride free.