DART can provide service to destinations within 3/4 of a mile of Community Transit's local bus routes, as well as Sound Transit’s light rail service. Hours for using DART are limited to the same schedule as the buses traveling in the service area. Check our Maps & Schedules for more detailed information on available routes. You can also see a map of the Community Transit DART paratransit service area below with new service areas highlighted in yellow.

Click on the map to view a larger version.

New areas that DART is serving starting Sept. 14 include portions of:

• I-5 corridor between Arlington and Stanwood.
• Highway 532 between I-5 and Stanwood.
• East of the Smith Island neighborhood in Everett and I-5, just south of Marysville.
• Near 35th Ave SE in East Mill Creek.
• In the Campus & Beardslee neighborhood in Bothell, east of I-405 and between SR 522 and SR 524.

DART riders are able to connect to Sound Transit's Link light rail at Lynnwood City Center Station (formerly Lynnwood Transit Center), Mountlake Terrace Station (formerly Mountlake Terrace Transit Center), and the Shoreline North/185th Station. Paratransit service to the new Shoreline South/148th Station and other Link light rail stations in King County is provided by King County Metro’s paratransit service.

When riders call or use the app to schedule a ride, they will be notified if their trip falls outside of the service area or service times. Please call (425) 347-5912 with questions about your DART service.

All riders applying for paratransit must meet with an Eligibility Specialist for an assessment interview to ensure that paratransit is the right transit option for them.

Assessment interviews are customized to each person’s mobility, sensory, and cognitive ability. During the interview, you will be asked about your experience riding transit, and may be asked to do activities to check your balance, strength, coordination, and range of motion.

Please note that the rider assessment interview may take one-to-two hours to complete. Be sure to dress for comfort and the weather as activities may take place outdoors.

Schedule an assessment interview

• Call (425) 347-5912 to schedule your interview.
  
• Assessment interviews are held at:
  Transdev
  6700 Hardeson Road, Suite 103
  Everett, WA 98203

You will be notified by mail of the eligibility determination within 21 calendar days of completion of the assessment process. You may appeal the determination if you disagree with it.

Call DART to cancel or reschedule your ride as soon as you know you do not need it. The earlier you cancel, the more service we can provide to other passengers.

If you miss your trip, DART will count it as a “No-Show”. Repeated No-Shows and Late Cancellations can result in suspension of your DART service. 

If you miss your initial trip, the return trip will remain scheduled. If you do not want the return trip, please call DART to cancel.

• We may need to schedule your pick-up time up to one hour earlier or later than requested.
• When you book a trip, you are given a 30-minute window when you can expect DART to arrive. Be ready for your trip at the start of your 30-minute window. The driver cannot wait longer than 5 minutes once they arrive to pick you up. 
• During the trip, the DART vehicle may make several stops to let other customers on or off before getting to your destination. Your trip on DART will take about as long as it would on the regular fixed-route bus.
  
  

DART will transport passengers in mobility devices if they meet our safety standards and can be accommodated by our equipment. Your safety is our priority. 

The combined weight of the user, mobility device and all belongings and accessories cannot exceed the capacity of the lift (most lifts have a capacity between 600 and 800 pounds). Your mobility device must not extend into the aisle after being secured.

Please ensure your wheelchair or other mobility device is in good working condition. If we determine your mobility device is unsafe, we will discuss your travel options with you.

DART transports passengers who use portable medical equipment, such as oxygen. For your safety, the driver cannot carry the equipment or help you use any other life support equipment. If you are not able to carry it or use it by yourself, someone must travel with you to assist with these needs. You must be able to either hold your equipment, or the equipment must be secured on the vehicle.

Please tell DART when you request your trip if a pet or service animal will travel with you.

A service animal must be under the control of its handler at all times. A service animal must have a harness, leash, or other tether.

If the handler is unable to use a harness, leash or other tether because of a disability, the service animal must be otherwise under the handler's control (for example: voice control, signals, or other effective means).

Small pets may travel with their owners if they are in a suitable pet carrier. Larger pets must be on a leash and have a commercially produced muzzle that covers the mouth.

Animals and carriers must be at the handler's feet, out of the aisle, and cannot occupy a seat.

You may request a trip for the next day and up to seven days in advance. Be sure to request round-trip service if needed. 

When scheduling days in advance, we recommend that you call back the day before your ride to confirm your scheduled times.

Multiple trips in the same day must be scheduled at least 45 minutes apart. 

If you need a trip for the next day, DART will only guarantee that trip if you call before 5 p.m. on weekdays and before 4:30 p.m. on weekends and holidays. If you request a trip for the next day after these times, DART will schedule it only if space is available.

• Your name and phone number
• The date of your planned trip
• Your complete pickup address, including apartment or complex name, unit number or business name
• The complete address and phone number of where you are going, in case we need to reach you regarding your return trip
• Your cell phone number if you have one
• Your desired arrival and pick-up times
• When you would like to be picked up for your return trip
• Anything that you are bringing with you that we should be aware of, such as medical devices, or mobility devices. 
• Anyone you are bringing with you, such as personal care attendants, service animals, pets, or other passengers. 
  
  

You must pay a fare or show a valid pass each time you ride a DART vehicle. Paying for a ride in advance is not currently available.

To pay your fare, DART accepts:

• ORCA card
  • Pay when your ride arrives. Give the driver your ORCA card; they will tap your card for you.
  • Sign-up or add money to your ORCA card:
    • Online at myorca.com
    • In-person at the Ride Store at Lynnwood City Center Station
    • By phone at (425) 348-2350
• Cash
  • Pay when your ride arrives. Place cash in the fare box or hand to the driver. Please bring exact fare if paying with cash. Drivers are unable to provide change.
• DART ticket books*
• Monthly DART passes*
• Edmonds College Pass (Ed Pass)
• University of Washington Pass (U Pass)

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*DART ticket books and monthly passes can be purchased online at Community Transit’s secure online store, in-person at the Ride Store, by phone at (425) 348-2350, or by mail using the DART by Mail order form.

Snohomish County residents who are enrolled in certain state benefit programs may also qualify for a Subsidized Annual Pass, which allows card holders to ride all transit services—including DART—at no cost. Reduced fares (ORCA LIFT and ORCA Regional Reduced Fare Permit) are not currently available on DART services.

If you are transferring from DART to another transit service, an ORCA card is the easiest way to pay your fare. With an ORCA card, you can transfer your fare to another transit service for up to two hours. ORCA keeps track of how much you’ve paid so you never pay more than one fare.

Adults 19 to 64, ORCA LIFT riders, and ORCA Regional Reduced Fare Permit holders pay $2.50 for each trip on DART. Youth (18 and younger) and ORCA Subsidized Annual Pass holders ride DART at no cost.

You must pay a fare or show a valid pass each time you ride a DART vehicle. Paying for your ride in advance is not currently available.

If you are transferring from DART to another transit service, an ORCA card is the easiest way to pay your fare. With an ORCA card, you can transfer your fare to another transit service for up to two hours. ORCA keeps track of how much you’ve paid so you never pay more than one fare.

To pay your fare, DART accepts:

• ORCA card
• Cash (exact change required)
• DART ticket books
• Monthly DART passes
• Edmonds College Pass (Ed Pass)
• University of Washington Pass (U Pass)

A personal care attendant (PCA) is someone who travels with a DART passenger who cannot travel alone. If you need a PCA to travel with you on DART, be sure to tell DART when booking your trip. While they accompany you, your PCA can ride DART for free.

When traveling long distances you may need to transfer to a paratransit system in other areas to finish your trip.

You can connect with other regional paratransit services such as:

• King County ACCESS
• Everett Paratransit
• Island Paratransit
• Kitsap Transit Access
• Skagit Transit Dial-A-Ride

Call DART and we can help arrange the whole trip for you.

When you transfer to other paratransit systems in the Puget Sound area, you only need to pay a fare to the agency you are registered with.

A Subscription Ride (also known as a standing ride) is a reservation for a regularly scheduled trip. If you need a trip at the same time, on the same day(s) of the week, to the same place, call DART to set up a Subscription Ride.

 

If you are approved for a Subscription Ride, DART will notify you of your ongoing ride times. You do not need to call again to book those trips; however, your standing ride pickup time may vary day to day.

If your request for a Subscription Ride is not approved, you will need to call each time to book your individual trips.

 

Please let us know as soon as possible when plans change. Your Subscription Ride may be stopped if it is frequently canceled or changed.

Subscription Rides do not run on the following holidays:

• New Year’s Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

Personal Care Attendant

A Personal Care Attendant (PCA) is someone who travels with a passenger who cannot travel alone. If you need a PCA to travel with you on DART, be sure to note this on your DART application and in your eligibility interview. DART does not provide Personal Care Attendants. The driver cannot serve as your attendant.

The PCA rides free and must get on and off at the same time and place as the passenger. 

Other companions

You may have one, or more companion ride with you if space is available. Adult riders must pay the same fare as you and get on and off at the same time and place as you.

Children must be with a responsible, DART-eligible adult, and may board only when the passenger is ready to board. Please let us know when scheduling your trip if any children will be riding with you. Children and youth younger than 19 ride free.