About DART Paratransit Service

The Americans with Disabilities Act (ADA) is a federal law. It requires Community Transit and other public transit providers to provide paratransit service comparable to its local fixed-route bus service for people who qualify.

Eligibility for ADA paratransit service is based upon functional abilities rather than medical conditions. An individual will be “ADA paratransit eligible” if there is any part of the local fixed-route bus system the person cannot use because of a disability or condition. Some people may qualify for paratransit service under very specific conditions, which apply on a trip-by-trip basis.

If you have a Personal Care Attendant (PCA), they can accompany you on your trip at no additional charge. Make sure to let DART know about your PCA when you schedule a trip.

Any DART rider can also bring one fare-paying companion when they make a ride request.

Up to two children younger than 5 years of age may ride free when traveling with an eligible DART passenger.

Through the application process we will determine your eligibility for DART service and your support needs for using the service. We will guide you through the application process and are here to answer any questions you have along the way. Learn more about our application process.

• Once DART has all the necessary information, your eligibility will be determined within 21 days. You will receive a letter explaining DART’s decision.
• Once approved, you may begin using DART services.
• Please be aware that DART will periodically review your eligibility to make sure you still qualify for DART services.
• If you do not qualify for DART services and do not agree with the decision, you may appeal in writing within 60 days. An appeals hearing may be scheduled for you to explain why you feel you are eligible for this service.

• DART can pick you up and drop you off anywhere a Community Transit local bus goes at the same time of day on that same day of the week.
• DART paratransit service operates during the same hours as Community Transit’s local fixed-route buses. DART service will not run earlier or later than the local route does to that same destination. Contact DART for times available for your desired travel.
• Local bus routes provide service throughout the day to communities within Community Transit’s Snohomish County service area (excludes commuter routes that provide peak commute time service to Seattle and Bellevue).
• DART paratransit service goes to areas within 3/4 of a mile of a Community Transit local fixed-route bus routes (excluding commuter routes). These areas along the local bus routes are called “ADA corridors.”
• DART trips must begin and end in the ADA corridors. If your trip begins or ends outside of the ADA corridor, you should find alternate transportation to and from a safe place within the ADA corridor to meet DART for your ride.
• Please call DART if you have questions about service hours, pickup and drop-off times, and locations.
• Please note that DART is like fixed-route bus service in that there may be other riders on your trip. How long your trip takes will vary, and direct service to your destination may not be available. A DART trip will take about as long as a fixed-route bus trip.

• The Transportation Assistance Program (TAP) is operated by Homage Senior Services. When possible, TAP transports seniors and people with disabilities who live outside the DART service area in Snohomish County. TAP can also connect passengers with DART, Vanpool or Community Transit’s fixed-route bus service.
• Call TAP at (425) 423-8517 or go to homage.org for more information.
• If you need to ride TAP to get to DART, call TAP first to confirm availability. The TAP representative will set up your transfer with DART. TAP passenger service is available Monday–Friday, 7 a.m. to 7 p.m.