Other DART Rider Tips

Other DART Rider Tips

If the roads are snowy or icy

During extreme weather conditions, such as ice or snow, DART may have to limit or stop service if road conditions become dangerous. In these instances, we may cancel or reschedule trips.

Many delays happen during bad weather conditions. Please cancel or reschedule any trips you do not have to make. We will do our best to provide service for trips you must make but be prepared for delays due to road conditions.

If you have things to carry

Drivers may help carry your packages if they can do so safely in one trip to your door. Packages are limited to four grocery-sized bags that weigh no more than 40 pounds total. Limiting your packages will allow room on the vehicle for every passenger’s packages.

Do not bring extra-large, heavy or oddly-sized items on our vehicles. DART does not move personal belongings from one place to another.

If you are diabetic

Please bring a small snack with you in case you need it during the course of your trip.

If you need medication on your trip

Please be sure you have enough medication to last until you can return home.

If you are sensitive to weather conditions

Please dress appropriately.

If you travel with oxygen

Please be sure you have enough oxygen to last until you return home.

If your mobility device or life support equipment is battery-operated

Please make sure your device has enough charge to last throughout your trip. Drivers are unable to push power chairs or scooters.

If you lose something while riding

Contact DART at (425) 347-5912 as soon as you can to see if we have found it. If your item has been located, you may arrange a pickup time between 8 a.m. and 4:30 p.m. Monday through Friday. Items will only be held for 14 calendar days. DART is not responsible for lost items.