Getting around Sultan with Community Transit

an aerial view of Sultan, WA with mountains in the background

Community Transit is here to get you where you want to go. We are proud to be a part of the Sultan community — we live here, ride here, and drive here. Wherever you need to go in Sultan, feel good about how you get there.

 

About Sultan

Sultan is one of the smallest cities in Snohomish County with an estimated population of 5,388. It is located 23 miles east of Everett at the junction of the Skykomish River and the Sultan River. In recent years, Sultan has grown as workers commuting to Everett, Seattle, and Bellevue have made it home. People traveling to and from two Community Transit routes that serve the area. Other options include DART paratransit service and Vanpool.

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Blog / Published on Nov 29, 2023

Prepping for the trip: A bus driver’s checklist before hitting the road

Pre-trip inspections help keep riders safe and on-time

A Community Transit Coach Operator checking tire pressure on a bus.

Pictured above: Community Transit driver David Nicholson checks the tires on his bus during a pre-trip inspection. 

Did you know that Community Transit operates more than 1,200 trips each weekday? Over the weekend, this number drops to roughly 700 trips a day. While each trip starts at the first stop on the route for riders, the bus driver’s work starts well before that. 

Safety starts at the beginning of a shift

Before our drivers embark on their workday, they educate themselves on any updates that may impact their route or riders. Here is a breakdown of what a driver might do before they head to their bus: 

12:00 p.m. – Arrive at the bus base and clock in for their shift at the dispatch window. Drivers pick up forms they need, such as turn-by-turn maps, or read any notes left for them by their supervisor. Extra board drivers, who may drive a different route every shift, will check in to see what their route is.

12:05 p.m. – Read the information boards containing construction and route updates to stay informed about any changes that might affect their riders.

12:07 p.m. – Head to the “yard shack” to retrieve their assigned bus for the day. Buses are neatly organized by size: 30 ft, 40 ft, and 60 ft. At our Kasch Park base, they may be assigned a Double Tall bus.

12:10 p.m. - Perform a thorough 10-minute pre-trip inspection to ensure their assigned bus is ready to transport passengers to their destinations safely. Once this is done, the driver can get moving! 

A woman in a yellow vest points out the information on the Construction and Route Information Board

Pictured above: Heather Ratley, Assistant Manager of Transportation at Community Transit, demonstrates the construction and route information board our drivers review when they start a shift. 

What happens during a pre-trip inspection?

A pre-trip inspection is a list of more than 50 tasks that Community Transit drivers complete before heading out for the day to make sure that their vehicle is safe and reliable. The tasks include:

  • Checking that the horn, brakes, lights, and doors are working.
  • Confirming the bus is fueled and all the fluids are at the correct levels.
  • Checking the bus exterior for damage like flat tires, broken mirrors, cracked windows, or dents.
  • Confirming that the wheelchair ramps and hydraulic systems are working.
  • Making a test call to dispatch to ensure their radio system is working.
  • Confirming all safety equipment is on board the vehicle.
A Community Transit driver standing in front of a bus inspecting a bike rack.

Pictured above: Community Transit driver David Nicholson ensures his bike rack works during a pre-trip inspection. 

If the driver finds something wrong during pre-trip, they will radio dispatch and be directed to report it to the maintenance shop. They will then be issued a new bus and perform another pre-trip inspection before heading out.

By dedicating time to checking for updates, performing pre-trip inspections, and promptly addressing any issues, our drivers play a crucial role in keeping our buses reliable and our riders safe!