Travel Training

What is Travel Training?

Travel Training is like Bus Riding 101 provided to senior citizens, persons with disabilities, and non-English speaking customers. The free program is designed to provide the necessary assistance for each person to successfully learn how to use Community Transit's regular route bus system.

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Meet Jesse, Travel Training Graduate
Instruction is customized to meet individual needs and can last from one hour to several days or however long it takes for the rider to feel safe and confident using Community Transit's regular bus service.


Group presentations and training are available for senior centers and residential facilities, adult family homes, schools, and other organizations. These presentations provide a basic orientation and overview of Community Transit's bus system and public transit options for Snohomish County residents.

What are the benefits of Travel Training?

  • You have the independence and flexibility to travel whenever and wherever you want.
  • You don't have to pre-schedule transportation, unlike DART paratransit.
  • Buses operate on convenient & reliable schedules to major destinations. In many areas buses run every 15 minutes.
  • Bus drivers announce major intersections and landmarks. They can also alert you at your stop.
  • The fare to ride the regular bus is often less than the fare to ride DART paratransit.
  • All of Community Transit's local buses are wheelchair accessible.
  • Most buses have a kneeling feature that makes it easier to step onto the bus.

Program Facts

  • Approximately 10% of Community Transit bus riders identify themselves as senior citizens, persons with disabilities, or non-English speaking.
  • About 125 people participate in Community Transit's Travel Training annually, and more than 1,200 customers have successfully completed Travel Training since the program began in 1996.
  • Many program participants would otherwise use Community Transit's DART paratransit service. DART costs the agency approximately 6 times more to operate than a regular route bus trip.

Topics Covered in Travel Training

  • What bus to take
  • Bus route to take to/from the bus stop
  • Where bus stops are located
  • How to pay fare and obtain bus passes
  • How to use transfers
  • Boarding tips, including how to use the ramp or wheelchair lift
  • How to signal for a stop
  • How to transfer between buses
  • What to do if you miss the bus
  • What to do in an emergency
  • Pedestrian safety skills
  • How to read schedules
  • How to get assistance planning your bus trip
  • General information and bus rules

How to Schedule

To schedule Travel Training, or for more information, please contact (425) 348-2379.

Our Transportation Options Booklet is available in English and has also been translated into three commonly used languages: